Refund Policy
Last updated: 8 September 2026
Everything we sell is delivered digitally or consumed within the Service, so all sales are final. We do not offer refunds or exchanges once a purchase has been delivered or used, except in the limited payment-error situations set out below. Please review your order carefully before you pay. This policy forms part of our Terms of Service.
Digital products
Because code, templates, and PDF guides are delivered instantly and cannot be returned, purchases are non-refundable once the order is completed and a download link has been issued.
Credits
Credits are prepaid and non-refundable once purchased. Unused credits do not expire and remain available in your account for future use.
Subscriptions
Subscription fees are billed in advance and are non-refundable, including for partially used periods. You can cancel at any time from your account to stop future renewals; you keep access until the end of the period you have already paid for.
Tool estimates
Our tools return indicative estimates for guidance only. A difference between an estimate and an actual marketplace or carrier figure is not grounds for a refund of credits or fees.
Exceptions — when we will make it right
Notwithstanding the above, we will investigate and, where appropriate, refund or re-credit you if:
- you were charged more than once for the same order (a duplicate charge);
- you were charged in error, or charged an incorrect amount; or
- you paid but the product, credits, or subscription were not delivered to your account due to a fault on our side.
Nothing in this policy limits any mandatory consumer rights you may have under applicable law.
How to request a review
Contact support@sourcecodestack.com within 7 days of the charge, quoting your account email and the order or payment reference (shown on your orders or credit history page). Where a refund is approved, it is returned to your original payment method through Razorpay; the time to appear on your statement depends on your bank or card issuer.